There may be a point when a content creator decides to grow an online community. Here’s the thing, running those communities can be a very lucrative endeavor, but they can also be a lot of work to run on your own. Having a virtual assistant for online communities may be a great way for content creators to grow and sustain communities online without having to do all of the logistical legwork. There are a lot of behind the scenes tasks that a virtual assistant can manage that will insure the online community runs smoothly. Having a paid virtual assistant, in addition to a team of moderators who are fans of the brand and community. Online Community Virtual Assistants are a must have for creators of larger online communities.
In order for me to support my blogging activities, I may receive monetary compensation or other types of remuneration for my endorsement, recommendation, testimonial and/or link to any products or services from this blog. Please read my disclosure here.*
10KVA
If you’re looking for a helpful resource to get you up and running as a virtual assistant, the 10KVA course is the resource that I recommend. The course creator also happens to be a friend of mine and someone that I trust and have watched grow their virtual assistant business over the past 5 years. Kayla Sloan has the goal of helping future virtual assistants be successful and develop unique online virtual assistant businesses that give them lifestyle flexibility and consistent income. Check out 10KVA today and tell Kayla that Michelle Jackson sent you.
Related Posts
What Does a Online Community Virtual Assistant Do?
There are a lot of moving parts to an online community. If you’re reading this and have been a member of one of these spaces you’ve probably experienced some of the ins-and-outs of a well-run or poorly run online community. Here is a list of just some of the things that an online community virtual assistant can assist with.
- Validate and confirm member admission into the community-This could involve confirming that the new member is real and not a bot, making sure that they’ve answered all 3 of the questions that should be answered as part of the admission process (especially for Facebook groups)
- Helping with the community member onboarding experience-This could include sharing helpful resources, answering questions, directing the member to previously answered FAQ’s and telling them about upcoming events.
- Updating the member CRM. Some content creators have extensive (Customer Relationship Management) tools and the VA may be the one who keeps those up to date.
- Remove spam posts and folks from the group. Spam can really takeover a group and it can put members at risk. Having someone dedicated to cleaning those posts out throughout the week is incredibly helpful to a content creator.
- Update useful resources within the group-These could be resources that the group founder has shared or have been shared by the group members.
- Marketing support-This could include, but isn’t limited to, create marketing collateral in Canva, sharing helpful posts and content in the group or on other social media feeds.
- Update statistical data needed to see if the group is growing and retaining its members or losing members unexpectedly.
- Help run livestream technology when the content creator goes live such as Streamyard and respond to attendee questions.
- Support the content creator during a product launch-This could include sending personalized emails to certain customer tiers, double-checking sales data, onboarding customers into a new closed Facebook group for that product tier and more.
- Content engagement officer! For many groups, content can get lost inside the group’s feeds.
How to Identify and Find Your Clients
There are so many online groups out there that it would be easy to reach out to every online group administrator. Don’t. Instead, focus on designing some clarity around the niches that you’re enthusiastic about and who would you like to serve. Here are some questions that you should ask yourself as you pop in and out of closed communities as a member or if you’re scouting for clients.
- What is the content covered in the community? Do you like it? Or, does it bore you?
- How many people are in the community and are they engaging with the content?
- Do you get the sense that the content creator and moderators are unable to keep up with all of the tasks that make things run smoothly in an online community?
- Are you a super fan of the content creator and the content that they create?
- Do you notice a gap in the type of service that the content creator aspires to…but, it doesn’t seem to be happening?
- Do you have skills that you know will serve your customer’s community?
- Have you assessed how many hours it would take to help your customer better run their group?
What Online Community Virtual Assistants Should Consider
Before beginning this business, there are a few aspects to it that you should consider.
- How organized are you?
- Do you like working directly with people?
- Have you created an action plan addressing your scope of work as the group grows over time?
- How would you like to be paid?
- Ideally, you would design a package vs. hourly pay rate.
- How many hours a week would you like to allocate to each client?
- What is your ideal number of clients that you would like to work with on a monthly basis?
- What would you like to earn each month and how many clients would it take to hit your earnings threshold?
- Where would your ideal clients live? Time zones DO matter.
- Speak with other content creators and let them know that you’re looking for clients. These conversations may lead to referrals.
Online communities aren’t going anywhere anytime soon. There are hundreds of thousands content creators needing support with their online communities. Think about the communities that you love and the content that you enjoy and begin the process of reaching out to your ideal clients. If you’re a member of the group, it’s even better.
Latest posts by Michelle (see all)
- How Work Policies Against Black Women Birthed a Love of the Soft Life - 20 March, 2024
- How Taylor Swift’s IP Victory Could Change the Business of Music - 28 February, 2024
- Why Don’t More Personal Finance Content Creators Talk About Policy - 16 January, 2024